Freshly Made LLC ("Freshly Made," "we," "us") operates a platform that connects home chefs with licensed shared kitchens and routes event catering orders to them. This policy describes what information we collect, how we use it, and the choices you have.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Phone numbers and SMS opt-in consent collected for text messaging will not be sold, rented, or shared with any third party for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers acting on our behalf solely to deliver the messages you have consented to receive.
We share information only as needed to fulfill your order: with the home chef preparing your food, the kitchen where it is prepared, delivery providers, and payment or messaging service providers acting on our instructions. We do not sell personal information. We may disclose information when required by law.
We keep order and contact records only as long as needed for the purposes above and for legal, tax, and food-safety recordkeeping. We use reasonable administrative and technical safeguards to protect your information.
Our services are intended for adults. We do not knowingly collect personal information from anyone under 13.
If we change this policy, we will update it on this page with a new effective date.
Freshly Made LLC takes event catering orders and routes them to independent home chefs who prepare food in licensed, shared commercial kitchens. All food is cooked to order after the order is placed.
Orders are placed by phone or text at +1 (919) 364-6092. An order is confirmed when we confirm chef availability, menu, price, and event date with you. Payment terms, deposits, and cancellation windows are stated at confirmation.
All food is prepared in licensed, inspected commercial kitchen facilities. Please tell us about allergies and dietary restrictions when ordering; while chefs take care to accommodate them, kitchens are shared and we cannot guarantee the absence of allergens.
You agree to provide accurate contact and event information and to use our services only for lawful purposes.
To the maximum extent permitted by law, Freshly Made LLC's liability for any claim arising from an order is limited to the amount paid for that order.
We may update these terms from time to time; the version posted on this page applies. Continued use of the service after an update constitutes acceptance.
Freshly Made LLC uses text messaging to take and manage catering orders — order confirmations, quotes, scheduling, delivery updates, and replies to your inquiries.
By providing your phone number and texting or calling +1 (919) 364-6092, or by otherwise opting in, you consent to receive text messages from Freshly Made LLC about your orders and inquiries. Consent is not a condition of purchase.
Messages are conversational and transactional (order confirmations, updates, and customer care). Message frequency varies depending on your orders and conversations.
Message and data rates may apply. Charges are billed by your mobile carrier. Freshly Made LLC does not charge for text messages.
Reply STOP at any time to cancel and stop receiving messages. After you send STOP, we will send one final message confirming your opt-out. No further messages will be sent unless you opt back in.
Reply HELP for assistance, or call us at +1 (919) 364-6092.
Carriers are not liable for delayed or undelivered messages. Supported carriers may vary.
See the Privacy Policy above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes; opt-in data and consent are never sold or shared for third-party marketing.